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After a two-day pending status, he was asked for a selfie with a message and his ID for another round of verification, which he found unnecessary and unreasonable. The issue remained unresolved as the player did not respond to the Complaints Team’s inquiries, leading to the rejection of Bulletz the complaint. The player asserted that all necessary verifications had been completed successfully and expressed dissatisfaction with the casino’s practices. The player from Ireland had won 2750 at Bulletz Casino but had his account closed and winnings confiscated after he could not attend a scheduled verification call.

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